Legal terms for wallets and access
Our Legal notice sets the rules for using the account, accessing the lobby, handling wallet records and contacting us about a policy concern. Eligibility and access depend on local law, so you should check whether use is permitted for your location before opening an account. Phone
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verification is required before account access, and the details you submit must remain current so we can match requests to the correct account. Payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account may appear in account records when you contact us about a
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transaction or a rights request. We use those references to identify the relevant event, not to change the policy terms. If a clause is unclear, send the exact wording through the account contact route; we will explain the applicable process without changing your account while a
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question is being assessed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.